Melbourne University Bookshopa Department of The University of Melbourne

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for locations, opening hours and contact details (inc. phones), please see our branches page.

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for postage rates, please review our collection and delivery options.

up to 20% off most books $30 and up for all customers

The Bookshop is pleased to offer a 5-20% discount on eligible purchases to personal customers at our shops. This offer applies to most books priced $30 or over (ie those not marked as NETT on the price sticker) when payment is made at time of purchase at the shopfloor registers.

15% off almost everything for MUSU, GSA, Aa members

Current MUSU, UoM GSAand UoM Australasian Association members are eligible for an instore discount of 15% on all items (except course notes, Bookshop & ABA vouchers and TicketMaster tickets). A valid MUSU, GSA or Aa validated card must be produced at the time of the transaction to qualify for this special discount. The conditions of this offer are the same as our general instore discount. Where the general instore discount is higher, such customers will receive the higher discount.

See here for musu membership details and here for gsa membership info.

ABA vouchers

Please note that we are unable to offer discounts when payment is tendered with ABA book vouchers.

these discounts are for instore customers only

Due to the extra overheads involved in fulfilling online, telephone and mail transactions we cannot extend this discount to these sales, unless they are made with a University of Melbourne Purchasing Card.

This offer is provided in addition to your statutory rights. If you wish to return a purchase, we will issue an exchange voucher (credit note) subject to the following conditions:

• Receipts are produced
• Goods are returned in mint and resalable condition
• Goods are received by us within 3 weeks of the transaction.

Goods that are deemed by us to be faulty will be replaced at no cost to the customer.

If goods are accepted for return and a credit note is issued, it will be valid for a period of twelve months from the date of issue and must be produced as proof of outstanding credit. No replacements will be issued.

These services do not affect your statutory rights, and the Bookshop retains its right to refuse returns and exchanges at its discretion.

Exceptions

The following items are strictly non-returnable:

• Sale items
• Secondhand books
• Calculators and other electronic devices
• Computer software
• CDs and DVDs

Course Notes and Departmental Materials

Continuing students who either withdraw from a course or change their enrolments may return course notes for a credit note which can be used to purchase goods including course notes from the Bookshop. Students either withdrawing from a course to study at another institution or returning overseas will be given a refund.

Normally both categories of students will be required to return goods within 3 weeks of the commencement of the Semester, with appropriate departmental evidence of their change of circumstances and proof of purchase.

Postage of Returns

The customer will bear any related costs of the original outward postage and of returning the goods to us, if applicable.

Goods that are despatched in error by us will be refunded in full, and the Bookshop will incur any related postage costs.